Rental questions, clearly answered.

Send your preferred car, rental dates and times, delivery and return locations, passenger needs and intended use. Valenza confirms the exact vehicle, rate and requirements in writing before anything is booked.

Valenza serves Orange County, Los Angeles and San Diego with delivery arrangements assessed for the specific car, address and dates. A service-area page does not represent a physical branch in each listed city.

Your written confirmation should identify the actual vehicle and relevant specification. Send the exact listing or your color and interior preferences. A preference or website listing alone does not confirm availability.

The price depends on the actual car, dates, rental period and arrangement. Review the rental charge together with delivery, collection, applicable taxes or fees and any other stated costs in the written quote.

Driver eligibility is confirmed for the selected vehicle and rental arrangement. Send the intended driver details when requested. Do not rely on another company’s age policy or assume that every vehicle has the same requirements.

The applicable licensing and coverage requirements are confirmed for the car and every intended driver. Ask how coverage is established, what approval is needed and whether there is an additional charge before booking.

The deposit amount and process are confirmed for the rental. Review how it is taken, what may affect it and the release or refund terms separately from the rental price.

The mileage allowance is established in the confirmed agreement. Ask how it is calculated over the rental period and what an additional mile costs. A daily listing does not establish a universal allowance.

Delivery can be assessed across the three service regions. Send the full address, timing and access details, including gates, valet arrangements or steep garage ramps. The handover and charge are confirmed in the quote.

Send the airport, flight information, destination, passengers and luggage. The permitted meeting point and timing require agreement. Terminal or curbside access is not assumed.

Every intended driver must be expressly approved under the rental agreement before driving. Include additional drivers in the request and confirm the requirements that apply to each person.

Describe the venue, schedule and exact use in the first request. Driving, stationary photographs and commercial production are different arrangements. The intended use must be explicitly approved.

Request agreement before changing the dates, driver, use or return address. An extension depends on the actual vehicle and subsequent availability. Confirm the revised price, period and terms in writing.

Review the vehicle-specific cancellation, rescheduling and payment terms in the written agreement before committing to the dates. If a point is unclear, resolve it before booking.